If you've ever visited the Yamaha USA website, it's not very well designed. The main page covers all the different departments that Yamaha is involved with--audio, video, guitars, drums, and orchestra, keyboards, pianos, strings, etc.
usa.yamaha.com
However, when you go into the Saxophone page it starts with the Custom Saxes at the top, then the Professional 62 series, intermediate, student line, then the necks and accessories. Then as an afterthought, oh yeah... the Allegro line, then the Advantage. That page has always bugged me where they decided to put the different models.
I'm guessing the European and Asian markets don't use the Allegro or Advantage lines as those lines must be specific to the rental or Music store only markets?
When you goto the "Support" tab at the top of the page you find anything and everything about user manuals, and support and live chat with all the lighting, audio gear, electronics, and more. Has anyone been successful in contacting anyone from the band department about specific brass or woodwinds? I got an email 5 months later about a question regarding my Yamaha Tenor Saxophone that I bought here in the US 20+ years ago--- "I'm sorry we don't keep records from that long ago. Good luck on your search".
I'm mostly venting as for being such a big company that makes great musical instruments, how can their website be so non user friendly?
Seems like there is a serious lack of informative information on their website around band instruments. Maybe I just have higher expectations and that's Yamaha's way of saying... find a music store and go ask someone in person about our products.
Home - Yamaha - United States
usa.yamaha.com
However, when you go into the Saxophone page it starts with the Custom Saxes at the top, then the Professional 62 series, intermediate, student line, then the necks and accessories. Then as an afterthought, oh yeah... the Allegro line, then the Advantage. That page has always bugged me where they decided to put the different models.
I'm guessing the European and Asian markets don't use the Allegro or Advantage lines as those lines must be specific to the rental or Music store only markets?
When you goto the "Support" tab at the top of the page you find anything and everything about user manuals, and support and live chat with all the lighting, audio gear, electronics, and more. Has anyone been successful in contacting anyone from the band department about specific brass or woodwinds? I got an email 5 months later about a question regarding my Yamaha Tenor Saxophone that I bought here in the US 20+ years ago--- "I'm sorry we don't keep records from that long ago. Good luck on your search".
I'm mostly venting as for being such a big company that makes great musical instruments, how can their website be so non user friendly?
Seems like there is a serious lack of informative information on their website around band instruments. Maybe I just have higher expectations and that's Yamaha's way of saying... find a music store and go ask someone in person about our products.
