fwiw - Jeff Smith, owner of www.jlsmithco.com and www.flutesmith.com are currently in Albuquerque, NM for the International Flute Convention Aug 9-12. You might try calling the shop and talking to Harold Phillips, if he is not in NM also. Being both orders you describe have been placed within the last week, and considering the above, yoiu might want to give them a few days to respond. But that's just my opinion.