You shouldn't have to move anything. I'd suggest if you have the directions that came with the stand, that you follow them precisely; especially in regard to customizing the fit for your horn. I often see folks using these stands incorrectly, with the horn supported by resting the rim of the bell on top of the prongs. This should not be the case, and when you collapse the stand to fit in the bell, the rubber band that acts to support the bell should fold to the side outside the prongs. Then when the stand is in the bag, a simple twist will get it down inside the bell.Do I have to move the band up to the top before putting it in the bell?
No, I don't have to move the rubber band. I just collapse it completly, slip it into the bag and it'll slide right into the bell. Are you completely collapsing it? As I said, turn it until you find the position that allows it to slip down the bell. The leg ends should be at bottom of the bag so when you look into the bag you see the K&M logo.K&M Saxxy
That's what's so weird, I did that and it worked a few times and now it won't. I did adjust the rubber band thing down a ways.
Could that have an effect?
Do I have to move the band up to the top before putting it in the bell?
Do you adjust the feet a special way?