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Discussion Starter · #1 · (Edited)
Hi all,

(Quick introductory note: this is my first SOTW Forum post in many years after a long break from the horn. It's good to be back and great to be playing again!)

I am switching back to cane after much experimentation with (and money spent on) synthetic reeds. One of the brands that I am trying is Rigotti. I ordered a box of Rigotti Jazz Gold 3 Lights for alto from Amazon (not my original intent, but the Woodwind and Brasswind is not shipping them until late August) and a box of Rigotti Queen 3s from WWBW. The Amazon order, from a seller named G.B.S Music, just arrived today, a week ahead of schedule.

The first thing that I noticed was that the packaging looks quite a bit different from the images I've seen online. The packaging for this box of reeds is very (for lack of a better word) vanilla. I also immediately took note of the fact that the strength is listed as "3" and not "3 Light" like I ordered (the fact that Rigotti has three gradients per half-strength is one of the things that I found attractive), and on the bottom of the box, it states that the reeds are "unfiled" (you have to dig a bit in the product description for Rigotti Jazz Gold reeds listed on WWBW to find that they are unfiled).

I have not opened the cellophane outer wrapping, as I am thinking that I may return these. At the time of purchase, I paid $30 for the box, whereas WWBW charges $26. Oddly, they are now listed on Amazon for $46 for a box, which is another reason I'm thinking these may be fake. I know that Vandoren has a whole page on their website devoted to curbing of fake products and they have a serial number stamped on every reed now. I'm not sure of Rigotti's practices in this regard since I've never used them before.

Inside the mailing envelope, there was a business card for Ye Yu, president of Golden Bamboo Services, located in Minnesota, and a 10% off coupon for Dolce Music Store on Amazon. This is another thing that I found interesting, since the Amazon seller is listed as being G.B.S. Music, who has a 92% positive rating out of 52 reviews.

I am including several photos of the box of reeds. I'd love to hear your opinions. Should I contact Rigotti, or just return them and move on? Related question: where are most people buying their reeds (if you're in the US)? I may avoid Amazon moving forward. Thanks!

Best regards,
Aaron
 

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I have several boxes of Rigotti Gold tenor reeds. The older ones look identical to the pics StefGani posted above. And the newest boxes I received (all from WWBW) are like the ones in the OP, except mine say "3 Light" on the top of the box. And yes, the Rigotti Golds are "unfiled."

So, no atmartin, I don't think the reeds you got are fakes; they changed the design on the boxes recently. You have the newer boxes, but the reeds haven't changed. The only thing different from what I have is your reeds are marked "3". Not sure why. On the 3 lights that I have, if you look on the back of the reed, the "o" in "gold" is filled in. So you might check that.
 

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Discussion Starter · #7 ·
Thank you for your replies, everyone! I haven't opened the box yet, but now that my worries seem to have been unnecessary, I will give them a shot. I did email Rigotti, so it will be interesting to see their reply, as well. Thanks for the tip on the filled-in "o" in gold, JL; I had read that in a blog post from a local dealer. Looking forward to trying these out. Thanks again, all!
 

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This is the product display at www.reedsonline.fr which seems to be the Rigotti on-line sales outlet for individual musicians.

The box at any given strength can be ordered with "precision" L, M, S or "any." I believe any is an assortment at the given strength.

It seems the OP got a valid box in the new packaging, with precision: any.

Me, I'd return them for exchange with the precision I had specified in my order.
 

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I just bought some alto reeds that look just like that.

FWIW I got them from Weiner music, which I vastly prefer to either Amazon or WWBW. They tend to be both faster and cheaper.

Mine are 3 1/2 medium and 3 medium, and the boxes are so marked.
 

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Hi all,

(Quick introductory note: this is my first SOTW Forum post in many years after a long break from the horn. It's good to be back and great to be playing again!)

I am switching back to cane after much experimentation with (and money spent on) synthetic reeds. One of the brands that I am trying is Rigotti. I ordered a box of Rigotti Jazz Gold 3 Lights for alto from Amazon (not my original intent, but the Woodwind and Brasswind is not shipping them until late August) and a box of Rigotti Queen 3s from WWBW. The Amazon order, from a seller named G.B.S Music, just arrived today, a week ahead of schedule.

The first thing that I noticed was that the packaging looks quite a bit different from the images I've seen online. The packaging for this box of reeds is very (for lack of a better word) vanilla. I also immediately took note of the fact that the strength is listed as "3" and not "3 Light" like I ordered (the fact that Rigotti has three gradients per half-strength is one of the things that I found attractive), and on the bottom of the box, it states that the reeds are "unfiled" (you have to dig a bit in the product description for Rigotti Jazz Gold reeds listed on WWBW to find that they are unfiled).

I have not opened the cellophane outer wrapping, as I am thinking that I may return these. At the time of purchase, I paid $30 for the box, whereas WWBW charges $26. Oddly, they are now listed on Amazon for $46 for a box, which is another reason I'm thinking these may be fake. I know that Vandoren has a whole page on their website devoted to curbing of fake products and they have a serial number stamped on every reed now. I'm not sure of Rigotti's practices in this regard since I've never used them before.

Inside the mailing envelope, there was a business card for Ye Yu, president of Golden Bamboo Services, located in Minnesota, and a 10% off coupon for Dolce Music Store on Amazon. This is another thing that I found interesting, since the Amazon seller is listed as being G.B.S. Music, who has a 92% positive rating out of 52 reviews.

I am including several photos of the box of reeds. I'd love to hear your opinions. Should I contact Rigotti, or just return them and move on? Related question: where are most people buying their reeds (if you're in the US)? I may avoid Amazon moving forward. Thanks!

Best regards,
Aaron
I get my Rigotti's directly from Rigotti and the boxes look the same as yours. Only difference is mine say 3 Light, 3 Medium and 3 Strong. I didn't get any that just say 3.
 

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I get my Rigotti's directly from Rigotti and the boxes look the same as yours. Only difference is mine say 3 Light, 3 Medium and 3 Strong. I didn't get any that just say 3.
You have to order them that way. For example, if you order a box of "3" rather than, say "3 Light", you'll get a box that says only "3" and that contains a mix of Light, Medium, and Strong reeds (distinguishable by the pattern of bolded letters on the reed table).
 

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I seem to remember someone mentioning in one of the hundreds of reed threads that certain markets don’t get the light, medium, hard options, just the number grades at 0.5 intervals (and Queens only come in whole numbers if I remember correctly). If this is the case your Amazon seller might’ve just had a bunch of boxes on hand that were targeted for a different market...You never really know with Amazon marketplace sellers. As for shipping: a lot of companies (including Amazon) are being conservative with their shipping estimates because of Covid. I’ve ordered a few things from other places and been pleasantly surprised with a quick arrival...also had a package held up in Brisbane, AUS heading to the US for 31 days waiting for a lift on a commercial flight.
The package design did change recently and the last couple of boxes I’ve received looked just like that except for tenor. I’d say you’re good to go.

Edit: Awesome that you’re playing again!
 

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Discussion Starter · #18 ·
FWIW I got them from Weiner music, which I vastly prefer to either Amazon or WWBW. They tend to be both faster and cheaper.
Thanks for jogging my distant memory, skeller047! I believe I used to mail order from them in the late 90s; maybe they were referred to as Frederic Weiner then? I will give them a shot next time I need reeds or accessories.
 

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Discussion Starter · #20 ·
All:

I just received a reply from Nathalie at Rigotti. First off, my doubts were unfounded: the reeds are genuine and she knows the Amazon seller. Secondly, if the "sub-measure" or "precision" (i.e., light, medium, or strong) is not listed on the box along with the strength, then the quantities in the mix are as follows: three Light, four Medium, and three Strong.

Hope that helps anyone that was wondering about that particular point...
 
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