Mmm.. honestly, no. I thought this must be a joke thread. There you go. That's what you get when you think sarcasm with people who are actually kind of innocent. (And I mean "innocent" in a good way). But ONE REED??? To JAPAN?? My mind's still boggling.Dave Dolson said:Rooty: For one reed? . . . DAVE
I'm one of those guys with more time than money. I did get a kick out of them saying they inspect every one under light, yet they missed an obvious chip on the tip. It's not a case of them playing well.Dave Dolson said:To be sure, they weren't obviously broken, as was 3 Olive's one Alexander, but broken or not, many reeds didn't play well.
My reply to YOUR post was to re-emphasize my first post to 3 Olives . . . for one reed? DAVE
I highly recommend reading the post I referenced above before you do that.3 Olives said:If any are obviously defective I'll throw them in with this one.
My Thoughts are - This is a premium product that demands a premium price. There should be few mistakes and they should be addressed immediately. Multiply the premium being paid times reeds sold and they can budget for several very good customer representatives.RootyTootoot said:I think you're right but at the same time I can't believe that manufacturers are really set up to provide this kind of personal service to all their customers any more.
I read it. The reed I'm returning is physically defective. I have faith in Superial to make it good. I'm not just a little different - I'm also persistent.fballatore said:I highly recommend reading the post I referenced above before you do that.
Carl - I'll gladly take your wager. Would you like to bet a 5 pack tin of Alexander DC's on it?Carl H. said:I'll wager they say it's your fault the reed was broken and find the other reeds you may add to be in perfectly good playing condition.
Just because they can.
Legere seems to be the best for returning faulty products. They get it.
Never touch em.3 Olives said:Carl - I'll gladly take your wager. Would you like to bet a 5 pack tin of Alexander DC's on it?