I had a day off in the city and had been wanting to try the Ishimori Woodstone tenor mouthpiece, so I went to Roberto's on a lark. I was a little skeptical as the prices in their Mark VI room are the stuff of legend. I walked in and was greeted by a very friendly young man who set me up in a practice room with the piece, a Woodstone ligature, and a few of their house brand reeds to try. I loved the piece but wanted to try some other options while I was there. They found me a larger room to play test things in, and let me hang for a few hours. I tried a Lambertson J7, a few CG pieces, along with a variety of ligatures and neck screws. The whole staff was incredibly accommodating and polite. There was no pressure to buy what I tried, and no pressure to hurry up and move along. I also watched them handle an older amateur gentleman very politely and didn't upsell him when they had the option. In the end I took the Ishimori mouthpiece, ligature, and neck screw. Great staff, fair prices, nice place to do business. I look forward to my next trip.