Neck ring problem

I have a tenor sax that seems to have a problem with the neck ring that engages the octave key. When you align the neck square to the body of the sax the octave key is engaged and the pad on the neck is up-anotherwards, when the neck is square to the bell of the body the octave is not in the middle of the ring, but to the side and is thus engaged. I am able play the tenor by just placing the neck at an angle to the body which moves the octave key to the middle of the ring. The octave key seems fine to me. The problem seems to be that ring has been bent out of shape and is not symmetical-one side of the ring is closer to the crook of the neck on one side than it is on the other. What is involving in getting this kind of issue fixed. Thanks