Either you're sweating battery acid or you should look into the horn's warrantee. Are there any other places you're loosing lacquer?
Actually, I was more worried about the rest of the horn than the look of the octave key. An instrument which is that expensive shouldn't loose lacquer after only 20 hours of playing, not even at the spot that has most contact with my fingers. I'm no sure if changing the octave key is enough, maybe the lacquer on the whole horn is bad???joelsp said:al least one one will ever see the octave key while you are playing!
You should contact the dealer that you bought it from.tillburkert said:Hi,
I bought my Reference 54 alto only about six weeks ago and have played it maybe 20 hours since then. Now the lacquer on the octave key starts to deteriorate . I consider my thumb to be pretty normal, and the octave key of my Yamaha that I sold after 3.5 years looked just perfect. Does anyone have similar experiences with a dark-lacquered Selmer?
At this rate, Till will have one in a couple of months.Saxaholic said:Anyone seen a bare brass Reference 54 alto yet.....?
Working on it. Noticed today that the palm keys started loosing lacquer, and there're some other spots as well.... Go in contact with my dealer, but he's on vacation. Let's see what Selmer says when he's back.Morry said:At this rate, Till will have one in a couple of months.
Till,tillburkert said:I talked to the dealer, according to him Selmer's lacquer is known to be bad. Selmer's german distributor offers a new octave key. They think it's kind of fast that the lacquer falls off but still blame my fingers. Two local dealers that have experience with Selmer told me more or less the same. Selmer's lacquer is, e.g., very different from Yamaha's which seems to be the "best". Also, it seems that the lacquer is no covered by warranty. One of the local dealers recommended to get in touch with Selmer in Paris, he said that they use to be ambitious about satisfying their clients. I'll probably start with the german distributor. If they don't offer me anything better I guess I'll have to go with the octave key, just to see if that detoriates at the same pace or not. If not, that would proof that the lacquer on my horn was bad.
Dave, with this post you just went to the top of my list if I ever buy another new horn. Well done.DaveKessler said:Till,
If you email me a picture of this lacquer, serial number & a copy of your purchase receipt, I will forward your information to Selmer Paris for you. No promises obviously but you should not be seeing lacquer wear. Your dealer needs to take care of this because it IS a defect.
You can email that directly to me at [email protected]
Thanks for the compliment. I just cant stand how these dealers are taking care (rather not) of their paying customer. This is obviously a problem that should have been taken care of by the dealer immeidately.saintsday said:Dave, with this post you just went to the top of my list if I ever buy another new horn. Well done.
Did this reply come from Selmer Paris or someone in the distribution chain?tillburkert said:(they said it's my sweat and offered a 1% percent reduction).