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It could be smaller than it should be. Like made for another instrument. But whenever I happen to shove my reeds in mine and they get stuck, on the top of the reedguard (each holder) the plastic comes together at the top like a plastic flap. (It kind of resembles a oboe reed) You just need to seperate those with one hand while your pulling the reed, and it ends up coming out quite easily. Be careful though, marks on a reed aren't good. Especially when new.