The height of action is a factor in how fast a keyboard feels, but a good feel is a combination of spring tension and key touch orientation *in concert* with key height. Key height should be determined by venting/voicing, but of course if a player requests a different venting you'd be unreasonable not to work around that. Often, though, when players feel like it's venting heights that are slowing them down it's actually something else, e.g. a key touch is out of position for that player or a spring isn't tensioned in a way that'd feel better for that player. Common (i.e. recurring) causes for action feeling slow to players are, for e.g., B2 and/or RH F spring tension being too light, Bis and/or C#2 tension being heavier than necessary, G tension having to be too heavy due to octave key sluggishness, low C/Eb touches being either too close or too far away from the pinky, RH thumbrest position being wrong for that player, even things like the strap ring's orientation causing hand positions to be awkward for that player mechanically. Usually it's not as invasive a question from a repair point of view as moving a strap ring, but the main point is that when it comes to improving feel/action it's easy to overemphasize key heights when actually a tweak (or a few minor tweaks) to spring tension and keytouch position can radically change a player's perception of comfort/speed.