"Your item left BEIJING, CHINA PEOPLES REP on September 10, 2007. Information, if available, is updated every evening. Please check again later."
"Your item arrived in the United States at SAN FRANCISCO at 8:22 PM on September 11, 2007. Information, if available, is updated every evening. Please check again later. "
Rowka, over here that tracking info "Your item arrived in the..
" is usually followed shortly after by "Your item cleared Customs...
" (hopefully without charges). They usually scan the parcels when they come out of the pod, and are then passed to Customs for cursory inspection, which seems to be where your info has stalled.
Could be it's stacked up waiting for Customs clearance, unusual tho' to have long delays outside holiday periods - wouldn't hurt to make a few phone calls. Start with USPS - is that who delivers incoming parcels, and are you tracking it from their website ? They should be aware of any delays , wherever... Look in the phone book for the local depot, they have real people there, not robotic help-desks - as long as you have the Customs/tracking number someone will double check for you, their own system often has more info than is displayed on the tracking website.
If the delivery address on the box is slightly wrong, they may never find you unless you phone - although there's normally other 'at local depot
' and 'out for delivery
' info, even with a wrong address.
Could just be there's a big Customs backlog, either overworked, security, or maybe bureaucratic pettiness over Chinese imports. Maybe the guy sitting on it has a Chinese Mother-in-law ?
Good Luck, Alan..
P.S. - 'Sods Law' usually means that whilst you're on the phone checking, the delivery man is banging your door with it, and you're shouting "just a minute, I'm on the phone...
" to him ! :shock:
P.P.S. if anything above sounds patronising, or if you know the process, apologies - I thought some real info would be better than the other wise-**** comments above, although possibly meant to make you feel better whilst you wait ?