Sax on the Web Forum banner
1 - 2 of 2 Posts

·
Distinguished SOTW Member, Forum Contributor 2014
Joined
·
2,081 Posts
Seems to be a mom&pop store - some googling revealed this post in a newsgroup "I can recommend the bandroom.biz as he is local and a friend of mine. They are good people and a family operation!"
Maybe they just have taken some time off? Not that it makes the situation any better for you, but maybe just ask PayPal about their grace period with non-ebay-not-received stuff.

I once won something and patiently waited two months and in the last possible week I had PayPal reverse the transaction for not shipping. Some weeks later I got a mail that the store owner had to undergo emergency heart surgery and thus couldn't fulfill his ebay duties...you never know what's behind that silence...
 

·
Distinguished SOTW Member, Forum Contributor 2014
Joined
·
2,081 Posts
I am so sorry for the poor health condition of the store owner. I have already ordered another set of springs from elsewhere.
Ouch, I should have clarified that that specific owner (the heart guy) was a different shop, not thebandroom.biz. Sorry for the potential confusion.

Now...I sense there are people, buyers and sellers alike, for whom the glass is always half full or half empty. Some people's motto is "assume the best" while others say "assume the worst". The latter folks should abstain from doing online business, simple as that. (I am not thinking of anyone specific here, this case just presented itself as a good opportunity to illustrate things a bit)

A month may be long, but I remember when USPS still had their economy shipping (cheap!), I sometimes waited well beyond the ebay and paypal grace period, just because some dispatcher sent my instrument with a banana freighter via Cape Horn and the North Pole. Twelve weeks was not an exception, it was the rule. And you needed quite a bit of trust (or naïveté) do do business like that. But I always (100%) got my stuff.

In a nutshell, be prepared to lose your money every so rarely. But not everyone who has a different concept of "communication with the customer" is a crook, and not everyone asking for a shipment confirmation is a control freak. Sometimes it just pays to relax a bit and assume the best. Successful businesses are built on trust.

This sermon has ended. You may now stand up and resume your normal activities. :bluewink:
 
1 - 2 of 2 Posts
Top