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I've been playing tenor and alto for 7 years throughout grade school and I recently purchased a Jean Baptiste Student Soprano Saxophone and when I go to play a low C# with the typical fingering the note that plays is just low C. Is my horn busted? Or am I not aware of some unique fingering for soprano sax?
 

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Grafton alto | Martin Comm III tenor
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Should be the same, your horn is busted. But easily fixed in all likelihood.

Could just be a spring (off its peg, too weak or - less likely - broken) or sticking pad, you will probably see that the key is not actually opening.
 

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TENOR, soprano, alto, baritone
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Stuck C# pad or spring off its hook. Just pull the pad up - if it has spring tension it was just stuck. Clean the pad with drugstore alcohol on a cotton swab. If it doesn't have spring tension and is just floppy, work your way back from the pad and find the unhooked spring and re-hook it. It could also be a broken spring which would require taking to the shop. The C# tends to stick on the Chinese sopranos - every time I go to play mine it's stuck.
 

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Look down at the end of your sax. Push the key. See if it pops ups. The easy thing with soprano you can actually see if it moves..
 

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I have been told by my favourite technician that, on soprano, C#, F# and G# are the usual suspects as sticky pads; and despite my regular cleaning routine, C# and G# keep being sticky on mine most of the time I start to play. As previously mentioned by others, a broken/lost spring can also happen... (I had it happen once after the horn endured high variations in temperature, in this case cold temperatures)
 
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