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OK, here's the deal.

I've been using a Hercules Alto/Tenor stand for a few years now. The padding on the lower bracket is wearing out, so I send Hercules an e-mail asking if I can purchase a new lower bracket. Their autoresponder said: Thank you for contacting HERCULES, a representative from our company will be in touch with you soon

SOON??? Two weeks later, I still don't have a response, so I shoot off another e-mail asking them why did they give me an e-mail form on their website when they had no intention of answering their e-mail? (This is a pet peeve, why post an e-mail form if you aren't going to answer it in at least a business day or two?)

After the scond letter I get a response to my original inquiry, telling me they do not sell replacement padding. They obviously didn't really read my original letter, because I was asking for the entire lower bracket (with the padding), which certainly looks like it was fastened on a bolt/nut and should be replaceable and not just the padding.

And they give me this "Great Offer" = They will sell me a new stand for half price + shipping. Their total is $40.49 - BUT - I can get it from wwbw, music123 and other outlets for $41.00 - so their half price offer saves me a whopping dollar and a half!!! That sounds more like an insult to my intelligence than a half price deal.

So I need a new tenor sax stand (with flute peg - I have an old Hamilton flute peg and a Hercules flute peg so if one of those fit, I don't need a new one).

I'd like it to fold compactly and be sturdy and NOT Hercules since their customer service is evidently customer antagonization instead.

Any suggestions, reviews?

Thanks,
Bob
 

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This doesn't answer your question, but why don't you just go to the auto parts store and get a short length of fuel line of the appropriate diameter and attach it with some contact cement?

Frankly I am not surprised that a company which has everything made in China by the lowest bidder and whose US or European staff probably consist of a half dozen people managing ordering, shipping, advertising, and the occasional design work, would not offer replacement parts. They probably get a few hundred stands in at a time on pallets from China, and sell them to distributors. Then they don't have any more until there are enough distributor orders for them to make another order of a few hundred stands from whatever factory makes them. Unless there were an ongoing need for replacement small parts, they probably never order small parts. If they take a part off a stand they have on hand (assuming they even keep extras on hand rather than shipping them all to distributors), then they have an incomplete, unsaleable stand.

For that matter, they may not even have anyone permanently on staff that designs the stands. It's just as likely that they hire an outside design company to do the conceptual and detailed mechanical design when they decide they want to sell a new model. I know and have worked with two or three companies that do just that kind of work for other companies who either have insufficient engineering resources, or none at all.
 

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K&M
 

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I've been using a K&M Saxxy for the last 5 years. I love it. The horn is very secure. Big plus is that it's VERY light.
No place for a flute peg though. I use a separate flute stand.
 

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K&M has also a very small flute stand with retractable feet which will fit in the bell of a saxophone, can be also used for clarinet or soprano saxophone.
 

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"Frankly I am not surprised that a company which has everything made in China by the lowest bidder
and whose . . . staff probably consist of a half dozen people managing ordering, shipping, advertising, and the occasional design work, would not offer replacement parts.
They probably get a few hundred stands in at a time on pallets from China, and sell them to distributors.
Then they don't have any more until there are enough distributor orders for them to make another order of a few hundred stands from whatever factory makes them."

These are revealing circumstances, turf3. Can you point me to some original sources that state these facts ?
 

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"Frankly I am not surprised that a company which has everything made in China by the lowest bidder
and whose . . . staff probably consist of a half dozen people managing ordering, shipping, advertising, and the occasional design work, would not offer replacement parts.
They probably get a few hundred stands in at a time on pallets from China, and sell them to distributors.
Then they don't have any more until there are enough distributor orders for them to make another order of a few hundred stands from whatever factory makes them."

These are revealing circumstances, turf3. Can you point me to some original sources that state these facts ?
Well, no, of course I don't actually know how the one company, Hercules specifically, operates, that's why I used the word "probably" a whole lot, to indicate this is my speculation on how their business operates. But with over 30 years in the business of designing and manufacturing mass production products, I have a pretty good idea how a company doing what Hercules does, would do it. The retail price of around $40.00 for the product indicates to me that it's most likely made in a low cost country (I bet it's China, but there are other possibilities).

I suppose I could have been even more explicit that I am not working from personal knowledge of the Hercules company, but I am working from direct personal knowledge of volume manufacturing in the US and Japan plus direct personal knowledge of sourcing components and complete products, often privately labeled with my employer's name on, from low cost country sources such as China, Taiwan, Indonesia, Malaysia, Mexico, and India. So I think my speculations have a high probability of being fairly accurate.

I also would very seriously doubt whether any other company selling saxophone stands, unless they are very expensive, will offer individual repair parts. I can't imagine that it makes business sense to keep inventory of a $15 replacement part that will be ordered only a very few times a year, for a $40 product.
 

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I think that drawing all these deep and detailed :faceinpalm: conclusions on the state of the company and does and don’ts concerning the Hercules multi million $ organization, extrapolating all of it from a small and trivial incident , is very much over the top and some.



OP would have been better off contacting the local distributor instead of the Chinese head office. Many companies, even though international are not very good at communicating with the single customer.


That’s why they have a distributor.

Hercules is distributed by KHS ( which is Jupiter, one of the largest music concerns in the world! ) America.

http://www.khs-america.com

[email protected]

https://www.facebook.com/khs.america
 

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Thanks, turf3.
 

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This doesn't answer your question, but why don't you just go to the auto parts store and get a short length of fuel line of the appropriate diameter and attach it with some contact cement?
I agree that the padding would seem to be the most readily user-replaceable component of the stand. If all else failed, you could simply attach some foam rubber with duct tape. It might not look pretty, but I bet it would work.
 

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Wow. A guitar stand. Whoda thunk it? I like that.
 

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Wow. A guitar stand. Whoda thunk it? I like that.
Use it once, you'll never go back. It won't tip over even in an earth quake. This i now first hand, being in SoCal and all. And it never gets stuck tying to pull the horn off.
 

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Use it once, you'll never go back. It won't tip over even in an earth quake. This i now first hand, being in SoCal and all. And it never gets stuck tying to pull the horn off.
Awesome. I bet it would work on NorCal earthquakes, too. Just sayin'.
 

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Awesome. I bet it would work on NorCal earthquakes, too. Just sayin'.
I don't really want to test it. I had a museum quality 56K Mk VI fall off a LaVoz stand in 1993 during the Northridge Quake. It was just a meaningless possession considering those who lost their lives that day. Never the less, it is always in my mind. Like now, I'd never leave a horn n a stand like that over night. Or a mouthpiece on a table or case without a reed, lig, and mpc cap on it. Stuff like that.
 

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How do you put your sax in it?

Will it work for Hawaiian earthquakes, too?
 

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Discussion Starter #17 (Edited)
Thanks to you all for responding.

Is this the K&M Saxxy stand a couple of you mentioned?

https://produkte.k-m.de/en/Stands-a...instruments/14350-Saxophone-stand-Saxxy-black

I play sax, flute, wind synth, guitar, and sometimes keys on stage, which requires constant switching of instruments.

Anybody figure a way to adapt a flute peg to it? The idea of having an extra stand is a drawback.

The fuel line / rubber hose idea sounds great.

Thanks again,
Bob
 

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Thanks to you all for responding.

Is this the K&M Saxxy stand a couple of you mentioned?

https://produkte.k-m.de/en/Stands-a...instruments/14350-Saxophone-stand-Saxxy-black

I play sax, flute, wind synth, guitar, and sometimes keys on stage, which requires constant switching of instruments.

Anybody figure a way to adapt a flute peg to it? The idea of having an extra stand is a drawback.

Thanks again,
Bob
I know a guy who has one of these; I've looked at it fairly closely; and I don't think there would be much chance of successfully adapting a flute peg.

If I were you I would just replace the cushy stuff that's worn out, with some other cushy stuff. Contact cement is your friend here. As a baritone specialist, playing a low Bb baritone, and also playing bass sax, and growing up in the 1970s when there were no accessories available for baritone sax, I just naturally expect that I will have to modify stands to work properly, so I do. I have never yet found an out of the box stand that fits my low Bb baritone properly, no matter what people have said.

Personally, I think the Hercules alto/tenor stand is pretty good, although there's more back-to-front slop than I like (this does not increase the risk of dropping the horn, it's just a little disconcerting till you get used to it). Another reason why I would probably just replace the worn out padding and move on.

As far as flute/alto flute/clarinet/soprano, I don't put the pegs on the sax stand for the last 20 years or so. I have a separate stand made of two pieces of 1" x 1/4" steel connected with a wing nut and wing bolt, and with four 3/8-16 threaded holes. I put the pegs I need for the particular gig on this and then I can locate it wherever's convenient. Often the most convenient place is on the opposite side of me from the sax stand, and since it's a separate stand I can do that. Just loosen the center bolt and it folds up into a flat package. If I put all the long straight instruments together they don't take up much room at all. Also, a sax stand with pegs rarely folds up as conveniently as a sax stand without pegs, and it takes more time to put the pegs on the stand and take them off every time. So I just don't do that any more. Your stage setups will make your mileage vary, of course. I am envisioning, however, a situation where you could just line up the tall straight things along the edge of the keyboard on the left, and the sax stand on the right, for example.
 

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I think that drawing all these deep and detailed :faceinpalm: conclusions on the state of the company and does and don’ts concerning the Hercules multi million $ organization, extrapolating all of it from a small and trivial incident , is very much over the top and some.
So you think Hercules has a big factory somewhere in Ohio - or Bavaria - or Switzerland - or just outside Tokyo - with machinists, sheet metal workers, welders, painters, and a drafting room full of engineers? They probably have a room full of quality inspectors with white gloves, too, just to inspect those $40 sax stands. And of course they keep a full stock of repair parts just in case someone somewhere wants to repair their $40 saxophone stand rather than just ditching it and buying another one.

Or do you think it's more likely that they have the whole thing made by a contract manufacturer or contract manufacturers in a low cost country?

For a $40,000 automobile, there are a large number of parts that you cannot buy except as part of a much larger subassembly, because it doesn't pay the manufacturer to stock, inventory, price, and process them. It's going to be the case even more so for a $40 saxophone stand.
 

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I'm sorry to sort of hijack Notes' post but, in all seriousness, I HATE sax stands. If I'm only playing tenor and soprano then I just leave a case open and put the horn that I'm not using in it.

Looking at the construction of the stand that Woody posted, I'd bet that you could drill a hole through one of the legs and it'd be just as sturdy as most other stands of that ilk. I do like the fact that the tenor would sit sideways and be secured with a little bunjee. That looks much more secure and there's probably less chance that the horn would be scratched on the front from the stand.

Hak, I'm not sure about the Hawaiian quakes, though. That probably requires a different alloy.
 
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