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· Distinguished SOTW Member, Forum Contributor 2015-
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38,770 Posts
When i try to send email thru forum, it never reaches recipient.
I just tried to ping you via e-mail. Let me know the results.

Cheers,

George
 

· Distinguished SOTW member/, Official SOTW Sister
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20,227 Posts
Try contacting them via PM.
I think there might be something in their settings that they have to enable to receive emails thru the forum.
 

· Out of Office
Grafton + TH & C alto || Naked Lady 10M || TT soprano || Martin Comm III
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30,061 Posts
Try contacting them via PM.
I think there might be something in their settings that they have to enable to receive emails thru the forum.
That's right but unless they have enabled email there won't even be a link for you to send.

Well theoretically there should not be, maybe that is the issue. People have not enabled email yet the link still shows in their profile?

I have disabled PMs as most of the time I cannot access them on mobile, not to mention privacy reasons.
 

· Registered
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747 Posts
Discussion Starter · #7 ·
That's right but unless they have enabled email there won't even be a link for you to send.

Well theoretically there should not be, maybe that is the issue. People have not enabled email yet the link still shows in their profile?

I have disabled PMs as most of the time I cannot access them on mobile, not to mention privacy reasons.
pete, i sent an email thru the forum - i'm guessing you have it enabled.
 

· Registered
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Discussion Starter · #11 ·
Ok so either it's working or else it has an issue whereby if disabled for some users, the sender is not aware, ie it shows an email link when it shouldn't
pete, you are probably already aware of this, but there are two email settings - 1) accept email from moderator, 2) accept email from members. as an admin, your being able to receive an email could be tied to your position.
 

· Distinguished SOTW member/, Official SOTW Sister
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20,227 Posts
In my general settings there are boxes to check;
Recieve email from administrators
Receive email from other members
Receive friendship request email
I don't know if the sender would receive a notification stating that the recipient hasn't enabled email from members. Or if the address is no longer active.
 

· Registered
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747 Posts
Discussion Starter · #13 ·
In my general settings there are boxes to check;
Recieve email from administrators
Receive email from other members
Receive friendship request email
I don't know if the sender would receive a notification stating that the recipient hasn't enabled email from members. Or if the address is no longer active.
In my experience the form gets submitted, but email never reaches destination.
 
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