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Same thing happened to me recently. Whole box of La Voz tenor....ten duds. All exactly as i op's pics. Totally off...shoulders everywhere. Over one week, i tried to contact Rico. They had this message only system....they get back to you within 48Hrs....did they....NO. Finally i got a top Rico dude on the phone. Rob i think. He was cool, apologised, offered a new box. I thought...US to UK...forget it, and asked him to make a donation to a local charity. Did i ever hear back...No. So Thanks Rob, i hope you see this....what do you say Tim?...a
 

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Luis...thanks man for posting this. The last bit...you cannot afford another box...does that not say it all. These companies dont give a hoot ( Sunday )...for us man. It is all about the moneymoneymoney€$££$€......f*** them...a
 
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