Once again, I must stir the pot. Just what are the police going to do? Based on what crime? This thread has certainly shown a crass business practice that has left a few customers frustrated and financially injured. I loathe these stories and the folks who prey on innocent customers, as is described here. My sympathies are with you.At some point the police need to become involved.
But even if one could point to a specific crime (actual statutes, please) which jurisdiction takes it? Local police in this idiot's town, the county sheriff, the FBI for crossing state lines in interstate commerce?
Can you imagine the costs of putting together a case like this, sending investigators out of state to conduct interviews and gather evidence, then bringing in the witnesses for the endless court hearings and trials and appeals? Only to end up with a suspended sentence in either the local jail or state prison (or even federal prison) where we all know that petty crooks are likely NOT to go.
I seriously doubt if a local agency would take a case like this because of the contractual issues involved. Even then, I doubt if a local prosecutor would file such a case because of the civil nature of the actions, and the costs to the prosecuting jurisdiction. Hardened crooks don't go to prison in cases of this value unless they have two priors. While the cost of a saxophone or two seems heavy to the "victims", the values involved here are petty when compared to losses and injuries caused by real crooks.
This strikes me more as a buyer-beware situation than criminal conduct. DAVE