I just wanted to check with everyone else out there to see if anybody has had a similar experience.
Not too long ago, I began to work more seriously on my intonation, and had discovered that my 82z alto, had split octaves....(lower flat and higher sharp) i was using a Rousseau 3R and a vandoren 3.5 or so. they were also split with my jazz piece (meyer metal 8j) but less so. we also check this with another player and my teacher playing the horn with my set-up and the same issue was there!! this problem only really occured in the middle register area, but it was a problem none the less. So, my proffesor contacted someone he knows that works closely with the horns, and he said that there was an issue witht he necks that came with the 82z's, and that until yamaha comes out with a replacement i should use the neck from my old 23. Well lo and behold it worked quite well. I was mostly satisfied but i miss the way the regular neck blows. I began looking on the internet (here included) and found that many people had commented on this. Some said things about serial numbers startig with "C" and there were debates about whether or not there was a problem with the necks. So i emailed Yamaha itself to see what they had to say, mostly out of curiosity. What they told me was that the horn tended to go sharp the higher you play, (Well no [email protected]*t just about anything goes sharp as it plays higher) I then got another email from one of yamaha's tech people who said that there WAS a problem with older 82z TENOR necks but not the altos. and he told me to take my horn to a repair tech and to make sure my neck was clean, and to have someone elso hold a tuner and check my notes because i would "blow naturaly" and not watch the tuner.
Ok now i may very well be a student but im not stupid, i think that between myself and my teacher im pretty sure that we would have thought of those things. And frankly i feel a little insulted that these customer support people would just brush us off and basically call me an inferior player, and assume that i would not investigate problems with my horn. Now i would not be upset much at all, if they would have actually addressed my problem, and not treated me like a fool. I feel that if I pay a few thousand dollars for an intsrument from a major company that i should get better customer support and that they would admit to a problem and at least give me some real solutions rather than taking care of my horn like i wouldnt normaly do that.
Not too long ago, I began to work more seriously on my intonation, and had discovered that my 82z alto, had split octaves....(lower flat and higher sharp) i was using a Rousseau 3R and a vandoren 3.5 or so. they were also split with my jazz piece (meyer metal 8j) but less so. we also check this with another player and my teacher playing the horn with my set-up and the same issue was there!! this problem only really occured in the middle register area, but it was a problem none the less. So, my proffesor contacted someone he knows that works closely with the horns, and he said that there was an issue witht he necks that came with the 82z's, and that until yamaha comes out with a replacement i should use the neck from my old 23. Well lo and behold it worked quite well. I was mostly satisfied but i miss the way the regular neck blows. I began looking on the internet (here included) and found that many people had commented on this. Some said things about serial numbers startig with "C" and there were debates about whether or not there was a problem with the necks. So i emailed Yamaha itself to see what they had to say, mostly out of curiosity. What they told me was that the horn tended to go sharp the higher you play, (Well no [email protected]*t just about anything goes sharp as it plays higher) I then got another email from one of yamaha's tech people who said that there WAS a problem with older 82z TENOR necks but not the altos. and he told me to take my horn to a repair tech and to make sure my neck was clean, and to have someone elso hold a tuner and check my notes because i would "blow naturaly" and not watch the tuner.
Ok now i may very well be a student but im not stupid, i think that between myself and my teacher im pretty sure that we would have thought of those things. And frankly i feel a little insulted that these customer support people would just brush us off and basically call me an inferior player, and assume that i would not investigate problems with my horn. Now i would not be upset much at all, if they would have actually addressed my problem, and not treated me like a fool. I feel that if I pay a few thousand dollars for an intsrument from a major company that i should get better customer support and that they would admit to a problem and at least give me some real solutions rather than taking care of my horn like i wouldnt normaly do that.
